Privacy Policy

Last Updated: April 17, 2025

This Privacy Policy outlines how luopanfengshui.com (the “Site”) collects, uses, and protects your personal information when you visit or purchase from our online store. We specialize in selling Luopan Feng Shui compasses and other Feng Shui tools, offering authentic products rooted in traditional Chinese geomancy to customers worldwide. By using our Site, you consent to the practices described in this policy. We are committed to safeguarding your privacy while providing a seamless shopping experience for Luopan Feng Shui and Feng Shui Compass products.

Information We Collect

When you interact with our Site, we collect specific information to enhance your shopping experience and improve our services. The types of information we collect include:

  • Personal Information: Your name, billing and shipping addresses, email address, and phone number provided during checkout or account creation.
  • Payment Information: Details required to process payments for Luopan Feng Shui compasses, such as credit card or other payment method information.
  • Order Information: Details about your purchases, including specific Feng Shui Compasses, Luopan tools, or other related Feng Shui products.
  • Device Information: Automatically collected data, such as your IP address, browser type, operating system, and cookies, to understand how you navigate our Site.
  • Browsing Behavior: Information about the pages you visit, the Luopan Feng Shui or Feng Shui Compass products you view, and the time spent on our Site to personalize your experience.

This data helps us tailor our offerings to your interest in Luopan Feng Shui and Feng Shui Compass tools, ensuring a customized shopping experience for Feng Shui enthusiasts.

How We Use Your Information

We use the collected information to operate our business and enhance your experience with Luopan Feng Shui products. Specifically, we use your information to:

  • Process Orders: Fulfill orders for Feng Shui Compasses, process payments, arrange shipping, and provide order confirmations and invoices.
  • Communicate with You: Respond to inquiries, provide customer support, and send updates about your orders or new Luopan Feng Shui products and tools.
  • Marketing Purposes: Send promotional emails about new Feng Shui Compasses, special offers, or insights related to Feng Shui practices, with an option to opt out at any time.
  • Improve Our Services: Analyze user interactions to optimize our Site’s functionality and personalize content based on your interest in Luopan Feng Shui.
  • Prevent Fraud: Detect and prevent fraudulent activities to ensure secure transactions for Feng Shui Compass purchases.

Sharing Your Information

We may share your personal information with third parties under specific circumstances to support our operations:

  • Service Providers: We work with trusted third parties, such as payment processors, shipping companies, and marketing platforms, to fulfill orders and promote Luopan Feng Shui products. These providers are contractually obligated to protect your information.
  • Business Transfers: If our business undergoes a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such changes.
  • Analytics Tools: We use tools like Google Analytics to analyze Site usage and improve our offerings of Feng Shui Compasses. Learn more at Google Privacy Policy.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example:

  • Order Information: Kept for a period after order fulfillment for record-keeping and compliance purposes.
  • Device Information: Retained temporarily to improve Site performance and deleted when no longer needed.

You may request the deletion of your personal information at any time, subject to applicable legal requirements.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request updates to inaccurate or incomplete information.
  • Deletion: Request the removal of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications about Luopan Feng Shui or Feng Shui Compass products.

To exercise these rights, contact us at support@luopanfengshui.com. If you are in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), such as data portability.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences for Luopan Feng Shui and Feng Shui Compass products.
  • Track Site usage to improve functionality and user experience.
  • Personalize content based on your interest in Feng Shui tools and practices.

You can manage cookie settings through your browser, but disabling cookies may limit some Site features. Third-party tools, such as Google Analytics, may collect anonymous data to help us optimize our offerings of Luopan Feng Shui and related products.

Security of Your Information

We implement industry-standard security measures, including encryption and Secure Socket Layer (SSL) technology, to protect your personal information during transmission and storage. While we strive to safeguard your data, no online system is entirely secure, and we encourage you to take precautions, such as using strong passwords, when shopping for Feng Shui Compasses.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@luopanfengshui.com so we can address the issue promptly.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be posted on this page, and your continued use of the Site after such changes indicates your acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

  • Email: support@luopanfengshui.com